Siber Systems, inc is a private company headquartered in Fairfax, Virginia. It was founded in 1998 and published its first software, “RoboForm,” in 2000. The software is available in a personal version and business edition.

Since its launch, the password manager has been translated into 30 different languages and improved in a number of areas. A second version called RoboForm2Go has been available for mobile devices since 2004. The software generates and manages secure passwords and other sensitive data. Users receive a unique master password and benefit from strong AES-256 encryption.

RoboForm is an intelligent combination of a password manager, digital wallet, and web form filler that runs on many platforms. The software can be downloaded free of charge and tested for 30 days. Support is available via email and a ticket system.

Installation & set-up

RoboForm can either be purchased online or downloaded as a trial version. Users must create a free RoboForm account for the purchase. After downloading the file, installation starts with a simple double-click. A Wizard does almost all the work and guides users through the installation process. Additionally, RoboForm checks which browsers are available on the computer and automatically installs the necessary extensions (add-ons). Upon installation completion, users are directed to the RoboForm website. Here, you can check whether the browser extensions are working and have direct access to a helpful step-by-step guide.

Password generator

To use RoboForm, a secure master password must first be created. Once created, users will only be able to access the software’s secure database using this master password. All saved passwords and registration data is thus reliably protected. When creating the master password, users are shown how strong their password is and are warned that this password cannot be reset. RoboForm can simply take over existing passwords or generate completely new passwords. The latter is definitely recommended for security reasons. All weak passwords can be replaced step-by-step with only little effort. With a simple click of a button, RoboForm’s Password Generator creates unique and strong passwords. Users can individually customize the password generation and set various options. Among other things, they can set the length of the passwords and the use of upper and lower-case letters, numbers, and special characters. The “Exclude similar characters” option is particularly handy. This function is not available in numerous competing products. RoboForm uses JavaScript to check the password strength of every generated password. The software is compatible with most browsers and automatically installs an extension. This takes a lot of work off users’ shoulders. The software fills in all online forms by itself with the correct registration data and passwords. It also imports the existing passwords from other password managers and integrates all browser data into its secure database. Especially handy – users can set up and use multiple identities with different data sets if required. RoboForm fills in all the fields in the browser with a simple click.

Saving passwords

The password manager can import all existing passwords, various registration data, and personal information into its secure database with just a few clicks. The strong AES-256 SSL encryption, which has been in use by the military for years, makes sure that the information stored in the RoboForm database cannot be accessed by unauthorized persons. Users can only access the database with the master password, and even the developers do not know this password. The handy “Everywhere” function lets users retrieve the stored data on computers, laptops, and many other devices. The handy web access only requires an internet connection and the master password. RoboForm not only works with all major browsers but also works with any software that requires access data. Thus, the password manager takes a lot of work off the users’ hands and speeds up daily processes. RoboForm automatically logs off after every user change, when the screen saver is activated, and after a set period of time. The master password must thus be entered again for security reasons. All information is stored permanently in the software and transmitted exclusively via encrypted connections. In the Security Center, users can access all stored passwords and find out, for example, which passwords they use on multiple pages. In addition, RoboForm can store all credit card and billing information and file the important software licenses as SafeNotes. The password manager gives users direct access to their bookmarks and to all their contacts. If desired, users can export their saved passwords and registration data, use the data in other programs, or create backups.

Special additional features

Siber Systems’ software can be used without limitations on mobile platforms and has other useful features. If the existing level of security precautions is still not sufficient for users, an additional 2FA (two-factor authentication) process can be set up. Using a smartphone app, users authenticate themselves when they login to RoboForm and must enter the 2FA code in addition to their master password. With a family plan, users can share RoboForm with their children, spouse, or other family members. Users can also allow other people to access their stored information. This handy emergency access function gives other trusted contacts instant access to important information in special cases.

User-friendliness & compatibility

The RoboForm user interface is characterized by a modern and clear design. The developers have translated the software into various languages. It can be installed in just a few minutes and is easy to operate even for beginners. RoboForm supports numerous operating systems and runs on many mobile devices. The software works on Windows, Macintosh, and Linux systems and is available as an app for iOS and Android devices. However, the program only runs on Macintosh computers with an Intel processor.

RoboForm website visitors can find lots of useful information, a comprehensive user manual, assistance, and answers to all important questions directly on the website. The software can be tested for 30 days and then purchased with a 1-year, 3-year, or 5-year subscription. In addition to the private version, a business license for multiple users is also available.

Help & support

RoboForm purchasers can contact Customer Support via email or using the advanced support system. Customers generally receive an answer within 1–2 hours. The friendly staff only speaks English but they are available from Monday to Friday from 9:00 am to 6:00 pm. With the 30-day satisfaction guarantee, the password manager can be returned without any issues if users aren’t fully satisfied. Customers will be reimbursed the entire purchase price. RoboForm has a very good reputation in the trade press and among users. The password manager is recommended by the “New York Times”, “Bloomberg”, and the “Wall Street Journal,” to name just a few.

Summary

RoboForm has been on the market for many years now and the experienced developers constantly add improvements. Although the password manager has been around for the while, it still boasts a crisp, youthful design and intuitive operation. The RoboForm generator does an excellent job and creates secure passwords. The SSL-encrypted database, which can only be accessed using a master password, stores all your important information. Access can be further secured by means of 2FA. RoboForm runs on most operating systems and can be used on mobile devices. Users have web access to their data from anywhere and can also grant access to others.